Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.

 

Terms and Conditions of Web Site Use:

By using/ subscribing to this site or using any of our (Yantrabot Technologies Pvt. Ltd) services, you(Visitor) agree that you have read, understood the Terms and Conditions and you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, you must not use/subscribe to or use our services. Yantrabot Technology may add to or change or update these T&C from time to time entirely at its own discretion. You are responsible for checking these T&C periodically to remain in compliance with these terms.

Use of Content

All logos, trademarks, trade names, service marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by Yantrabot Technologies and / or its associate entities who feature on this website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Web Site or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s written permission.

Acceptable Site Use

(A)Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Web site, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

Third Party Links.

This Web site contains links to other Web Sites. These links are provided solely as a convenience to you. Wherever such link/s lead to sites which do not owned, operated or controlled by Yantrabot Technologies Pvt. Ltd and / or their respective affiliates, we are not responsible for the content of linked sites and does not make any representations regarding the correctness or accuracy of the content on such Web Sites. If you decide to access such linked Web Sites, you do so at your own risk.

Similarly, this Web site can be made accessible through a link created by other Web sites. Access to this Web site through such link/s shall not mean or be deemed to mean that the objectives, aims, purposes, ideas, concepts of such other Web sites or their aim or purpose in establishing such link/s to this Web site are necessarily the same or similar to the idea, concept, aim or purpose of our web site or that such links have been authorised by The business and / or its associate entities. We are not responsible for any representation/s of such other Web sites while affording such link and no liability can arise upon Yantrabot Technologies Pvt. Ltd and / or its associate entities consequent to such representation, its correctness or accuracy. In the event that any link/s afforded by any other Web site/s derogatory in nature to the objectives, aims, purposes, ideas and concepts of this Web site is utilised to visit this Web site and such event is brought to the notice or is within the knowledge of The business and / or its associate entities, civil or criminal remedies as may be appropriate shall be invoked.

Liability

While all reasonable care has been taken in providing the content on this Web Site, Yantrabot Technologies Pvt. Ltd. and / or its associate entities shall not be responsible or liable as to the completeness or correctness of such information and any or all consequential liabilities arising out of use of any information or contents on this Web Site.

No warranty is given that the Web Site will operate error-free or that this Web Site and its server are free of computer viruses or other harmful mechanisms. If your use of the Web site results in the need for servicing or replacing equipment or data, Yantrabot Technologies Pvt. Ltd and / or its associate entities are not responsible for those costs.

The web site is provided on an ‘as is’ basis without any warranties either express or implied whatsoever. The business. and / or its associate entities, to the fullest extent permitted by law, disclaims all warranties, including non-infringement of third parties rights, and the warranty of fitness for a particular purpose and makes no warranties about the accuracy, reliability, completeness, or timeliness of the content, services, software, text, graphics, and links.

Disclaimer of Consequential Damages

In no event shall Yantrabot Technologies Pvt. Ltd., or any parties, organisations or entities associated with the corporate brand name us or otherwise, mentioned at this Web Site be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Web Site and the Web site material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organisations or entities were advised of the possibility of such damages.

Termination

You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason.  We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.

Farther Assistance

If you have any query about this policy or if you have any suggestion to improve this policy, please contact us using the contact us form or mail at helpdesk@yantrabot.co.in

Privacy Policy

Welcome visitors!  Yantrabot technologies pvt. ltd thanks you for shopping with us at yantrabot.co.in. We have ensured the privacy and security of your transactions with us. Your Payment information,Credit card/Debit card,Netbanking and other data given during the order process will be guarded with the highest levels of security and confidentiality through 128Bit Encripted data transfer between your browser and webserver.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

 

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.

Provide us with feedback on our products or services

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To improve our website in order to better serve you.
      To allow us to better service you in responding to your customer service requests.
      To administer a contest, promotion, survey or other site feature.
      To quickly process your transactions.
      To ask for ratings and reviews of services or products
      To follow up with them after correspondence (live chat, email or phone inquiries)
 
How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
 
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
      Understand and save user’s preferences for future visits.
      Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
 
If users disable cookies in their browser:
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.

 

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

 

Third-party links
We do not include or offer third-party products or services on our website.
 
CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
To be in accordance with CANSPAM, we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at

and we will promptly remove you from ALL correspondence.

 

Contacting Us

 

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.yantrabo.co.in
+918822266669
Last Edited on 2017-09-25

Shipping & Returns Policy

Yantrabot Technologies Pvt. ltd Shipping & Returns Policy

Shipping Cost

Before placing the order, customer can verify the shipping options & cost available for their region.We ship all our products through popular courier  services like BLUEDART/DTDC/FEDEX/SPEEDPOST etc. The customer can select shipping method on checkout.If customer selected shipping service is not available for that particular location (Very rarely) ,we will use the best possible shipping method to fullfill the order. Depending upon the weight and Destination, the shop will automatically calculate shipping charges for different options and the customer can select accordingly. We do not export good outside India.

Cancel An Order:

If you need to cancel/update an address/change something about order  please drop a mail at helpdesk@yantrabot.co.in. Our customer service will get back to you by email/phone within one business day regarding your request. Order once shipped can not be  canceled or change.In some order ,cancellation may attract be 2% -3% bank charges . It depends on payment method used by customer.Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. Yantrabot Technologies Pvt. Ltd. reserves the right to take the final decision on all refund request.

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  1. Product with obvious signs of use
  2. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  3. Any item that is returned more than 10 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

You can claim a refund if you get a

(a) Defective product

(b) Damaged product

(c) Product which has no similarity with the product shown in the website.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your bank account/ credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at helpdesk@yantrabot.co.in.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, first send us an email at helpdesk@yantrabot.co.in and send your item to: Yantrabot Technologies Pvt. Ltd , Room No 14, Technology Incubation Center, Indian Institute Of technology Guwahati, guwahati, Assam 781039 India.

Shipping of returned item

To return your product, at first mail us at heldesk@yantrabot.co.in and on fulfilling our return policy we will send you  a mail withing a business day . Once we confirmed, you may send your product your product with original receipt from Yantrabot Technologies Pvt. ltd and Courier Reciept  to: Yantrabot Technologies Pvt. Ltd Room No 14, Technology Incubation Center, Indian Institute Of Technology Guwahati, Guwahati, Assam 781039 India.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item. We return shipping cost only for order value above Rs.1500.

Generally our web shop predicts accurate shipping charges but in case of any problem or errors we may re-calculate shipping charges and will only dispatch such orders after acceptance from you.If you are not accepting the shipping charges, you will get full refund.

Visit us

Yantrabot Technologies Pvt. Ltd. Technology Incubation Centre Room No 14
Indian Institute of technology guwahati,Assam, India Pin:781039

Call us

+91 8822266669
+91 9435412049
+91 9453412050

Contact us

helpdesk@yantrabot.co.in